Vendor Staff Portal Guide
Self-service features for vendor personnel including credentialing, background checks, training, and site access management.
Overview
The Vendor Staff portal provides self-service features for vendor personnel who need access to GridColo sites to perform vendor services. This portal includes comprehensive credentialing, background checks, and access management features specific to vendor operations.
Portal Sections
Dashboard
Your personalized portal overview with verification status and quick access links
Verification
Complete ID verification and background check for site access authorization
Training
Complete required training modules and safety courses for site access
Badge
Order physical badges and download digital wallet credentials for site entry
Vehicles
Register vehicles for automatic license plate recognition (ALPR) access
PIN
Set and manage your PIN for physical access and helpdesk verification
Security Console
Access security management features (requires security role assignment)
Maintenance
Create work orders and manage supply requests (requires maintenance role)
Support
Access site policies and vendor-specific procedures and guidelines
Key Differences from Tenant Staff
Background Check Required
Vendor staff must complete comprehensive background checks in addition to ID verification.
Special Roles Available
Can be assigned security or maintenance roles with additional console features.
Vendor-Specific Policies
Access to vendor code of conduct and vendor-specific operational procedures.