Vendor Access Instructions
As a GridColo vendor partner, please review the following requirements to ensure your team can access our facilities for service delivery.
Getting Started
Access Requirements
Designate an Administrator
Each vendor organization must designate an administrator who will be responsible for managing facility access on behalf of their organization.
Authorize Personnel
The designated administrator is required to authorize each individual who will have access to the facility. Only explicitly authorized personnel will be granted entry.
Identity Verification
All authorized vendor personnel must complete identity verification with valid, government-issued photo identification.
View acceptable forms of IDBackground Check
All vendor personnel are required to complete a background check before being granted facility access. This is a mandatory security requirement.
Online Portal
Vendor administrators and authorized personnel can use the GridColo Site Portal to complete both ID verification and background check requirements before visiting.
If unable to complete verification online, you may go through the enrollment process on-site. However, this may result in delays before access can be granted.
Portal Features
- Add and remove authorized personnel
- Complete ID verification online before visiting
- Initiate and track background check status
- Manage access permissions for your team
- View access history and audit logs
- Update contact and company information
Biometric Security Notice
GridColo facilities utilize biometric technology for site security. By visiting any GridColo facility, you consent to the use of such technology as part of our security protocols.
View Acceptable Identification