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Have land, power, a building, or a facility? Turn it into capacity customers can buy through the GridColo network.
Have land, power, or a site? Partner with usExplore ways to partnerSet and manage your Personal Identification Number (PIN) for physical access to facilities and identity verification when contacting support.
A PIN (Personal Identification Number) is a numeric code that provides an additional security layer beyond your badge. PINs are used for physical access to secure areas via keypads and for verifying your identity when contacting the helpdesk by phone.
Use your PIN with badge readers and keypads to access secure areas within GridColo facilities
Verify your identity when calling the helpdesk or security desk for support requests
Provides an additional authentication factor alongside your badge for high-security areas
Choose a secure numeric PIN that you can remember but others cannot easily guess. Your PIN will be associated with your account at all sites where you have access.
Change your PIN at any time for security reasons. You'll need to enter your current PIN before setting a new one.
Remove your PIN if you no longer need it, though this may limit your access options at certain facilities.
PINs are typically 4-8 digits depending on site-specific requirements. Check your site's security policies for exact requirements.
Choose a PIN that's not easily guessable. Avoid obvious numbers like 1234, your birthdate, repeating digits, or sequential numbers.
Depending on configuration, PINs may be site-specific (different PIN for each location) or shared across multiple GridColo sites.
Your PIN is a personal security credential. Never share it with anyone, including colleagues, support staff, or security personnel. GridColo staff will never ask for your PIN.
If you suspect your PIN has been compromised or someone may have observed you entering it, change it immediately through the portal.
Select a PIN you can remember without writing it down, but that others cannot easily guess. Avoid using obvious number patterns.
If someone asks for your PIN, it may be a security threat. GridColo support and security staff will never ask for your PIN over the phone, via email, or in person. If someone requests your PIN, refuse to provide it and contact GridColo security immediately to report the incident.