Tenant Admin Portal Guide
The Customer Admin portal provides full administrative access for customer organizations to manage their relationship with GridColo sites, including services, resources, personnel, and network connectivity.
Portal Sections
Dashboard
Your central command center for managing your organization's relationship with GridColo data center sites.
MSA Management
View and track Master Service Agreements that establish your contractual relationship with GridColo.
Services Management
Comprehensive view of all active services and service orders across all GridColo sites.
Resources
View all physical infrastructure resources allocated to your organization at GridColo sites.
GridMetro Service
Network connectivity service providing access to multiple network providers at each GridColo site.
Cross Connects
Physical network cable connections linking your equipment to carriers or other customers.
IP Addresses
View all IP address blocks allocated to your organization at each GridColo site.
Personnel Management
Manage staff members who need access to GridColo sites and track their verification status.
Support Tickets
Request assistance and track issue resolution with GridColo support staff.