Tenant Access Instructions
As a GridColo tenant, your organization has dedicated access to our facilities. Review the requirements below to ensure your team can access the site smoothly.
Getting Started
Access Management
Designate an Administrator
Each tenant organization must designate an administrator who will be responsible for managing facility access on behalf of their organization. This administrator will serve as the primary point of contact for access-related matters.
Authorize Personnel
The designated administrator is required to authorize each individual who will have access to the facility. Only personnel who have been explicitly authorized by an administrator will be granted entry.
Identity Verification
All authorized personnel must complete identity verification. Each person must present valid, government-issued photo identification that matches the name added by their administrator.
View acceptable forms of IDOnline Portal
Tenant administrators and authorized personnel can use the GridColo Site Portal to complete ID verification before visiting. This streamlines the check-in process and reduces wait times upon arrival.
If for some reason you are unable to complete the verification process online, you will have the opportunity to go through the enrollment process on-site during your first visit.
Portal Features
- Add and remove authorized personnel
- Complete ID verification online before visiting
- Manage access permissions for your team
- View access history and audit logs
- Update contact information
Biometric Security Notice
GridColo facilities utilize biometric technology for site security. By visiting any GridColo facility, you consent to the use of such technology as part of our security protocols.
View Acceptable Identification