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The Services Management section provides a comprehensive view of all active services and service orders for your organization across all GridColo sites. This is where you'll track everything from initial service order requests through fulfillment and ongoing service management. Service orders (identified by SO-XXXX format) are the formal requests for new services or modifications to existing services at specific GridColo sites. Each service order represents a commitment for services such as colocation space, power, network connectivity, or cross connects. The services section helps you understand your total monthly recurring charges (MRC), track which services are pending activation, and monitor the fulfillment status of orders. This centralized view is essential for capacity planning, budgeting, and ensuring that all requested services are properly provisioned and activated at each site.
See all service orders (SO-XXXX format) for your organization, organized by GridColo site
Download service order documents for your records and accounting
Track status of service orders (draft, sent, pending, signed, fulfilled) at each site
Monitor the progress of service order fulfillment and see when services will be activated
View all active services including:
View total MRC across all services and sites for budgeting
See counts of active services and pending orders to understand your service portfolio
Physical network connections between your equipment and carrier networks or other customers at GridColo sites
Network connectivity services with multiple provider options, providing redundancy and choice
Standard service orders for colocation space, power, and related infrastructure services