Vendor Admin Portal Guide
Manage vendor personnel, track background checks and compliance, and coordinate work at GridColo sites.
Who this portal is for
Vendor administrators manage access for contractors and service partners who perform work at GridColo facilities, such as electrical, mechanical, fire protection, cabling, and equipment maintenance. Administrators are accountable for their technicians' qualifications and conduct.
What you can do
- Authorize technicians and remove them when they leave
- Start and track mandatory background checks
- Monitor identity verification and training completion
- Keep company insurance and safety documentation current
- Access facility policies and vendor procedures
Getting started
- 1
Accept your administrator invitation
GridColo invites the administrator named during vendor onboarding. Set your password and enable multi-factor authentication.
- 2
Complete your company profile
Upload insurance certificates, safety programs, and the contact details GridColo uses for escalation.
- 3
Add technicians and start background checks
Each technician receives an invitation to verify identity. Background checks run in parallel, so start them early.
- 4
Confirm training and site authorization
Technicians must finish site training, and you must authorize them for each site before work is scheduled.
Portal sections
Dashboard
Central command center for managing your vendor organization across all GridColo sites.
Personnel Management
Add, manage, and track vendor personnel, verification, and background checks across all sites.
Documents
Access facility policies, vendor-specific procedures, and your company compliance documents.
Common tasks
- A new technician is starting next week.Add personnel
- Where is a technician's background check?Track status
- Our insurance certificate was renewed.Upload documents
- What are the site's work rules?Read facility rules