Office / NOC Visitors
Office and Network Operations Center locations maintain enhanced security protocols. All visitors and vendors are subject to the screening procedures outlined below.
Enhanced Security Environment
Office and NOC facilities operate under heightened security protocols compared to standard data center locations. Magnetometer and X-ray screening are mandatory for all persons and property entering the facility. Please plan accordingly.
Security Protocol
Access Requirements for All Visitors
1. Appointment Required
All visitors must have a confirmed appointment scheduled in advance. Walk-ins cannot be accommodated at any office or NOC location. Your host is responsible for scheduling your visit.
2. Valid Identification
Government-issued photo identification is required for all visitors and must match the name on the appointment. Identification will be verified and retained during your visit.
View acceptable forms of ID3. Security Screening -- Background & Denied Parties
All visitors and vendors are subject to security screening which includes a background check, denied parties list screening, and ITAR (International Traffic in Arms Regulations) compliance verification.
4. Magnetometer Screening
Unlike data center locations, all office and NOC visitors are required to pass through a walk-through magnetometer. Security personnel may conduct pat-down searches to resolve any alarms.
5. X-Ray Screening of All Property
All bags, packages, briefcases, backpacks, and other personal property are subject to mandatory X-ray screening before entry. Items that cannot be screened may not be brought into the facility.
6. Visitor Credential & Escort
Upon clearing security, all visitors will be issued a credential that must be worn and visible at all times. Visitors must remain with their designated host escort throughout the visit.
Standard Disclosures
Security Technology in Use
Biometric Technology
Biometric identification technology is used at all access points. By entering the facility you consent to biometric data collection as part of security protocols.
Audio & Video Surveillance
Continuous audio and video surveillance is in operation throughout the facility, including all common areas, hallways, entrances, and operational spaces.
Monitoring & Logging
All access events, movements, and security interactions are electronically logged and monitored. Records are maintained per regulatory and company retention policies.
Prohibited Items
The following items are strictly prohibited and will be confiscated or denied entry by security screening:
Questions About Your Visit?
If you have questions about security procedures or need to arrange a visit, please contact us or have your host reach out on your behalf.