Loading
Have land, power, a building, or a facility? Turn it into capacity customers can buy through the GridColo network.
Have land, power, or a site? Partner with usExplore ways to partnerManage vendor personnel, track compliance, and assign roles
Personnel Management is the core function of the Vendor Admin portal, allowing you to manage all vendor personnel who need access to GridColo sites to perform vendor services. This section is where you add new personnel, track their verification and training status, assign special roles, and ensure compliance with site access requirements.
Managing vendor personnel effectively is critical for maintaining your ability to provide services at GridColo facilities, as all personnel must be properly verified, trained, and equipped with badges before they can access sites. Personnel are assigned to specific GridColo sites based on where your vendor organization provides services, and you can manage personnel across multiple sites from this centralized interface.
The personnel list provides a comprehensive view of all vendor personnel associated with your organization across all GridColo sites. This view helps you quickly see who is verified and ready for site access, who needs to complete verification or training, and the overall status of your personnel roster.
Adding new vendor personnel is the first step in onboarding staff who will work at GridColo sites. When you create a personnel record, the system automatically generates enrollment credentials and sends an invitation email to the new personnel member.
Update information for existing vendor personnel as their roles or details change.
Resend enrollment invitation to vendor personnel who need to re-enroll.
Fill in personnel details and access settings
System generates enrollment code and PIN
Enrollment email is automatically sent to the personnel member
Personnel receives email with enrollment instructions
Personnel completes ID verification and background check
Personnel completes required training
Once approved, personnel can order badges
Personnel gains access to assigned GridColo sites
Set the appropriate access level based on the personnel's role:
standard_user - Standard site access for general vendor personneltechnician - Technician-level access for personnel who need additional permissionsportal_only - Portal access only (no physical site access) for administrative personnelPersonnel are automatically assigned to the site(s) where your vendor organization has permissions
Special roles grant additional permissions and access to specialized features. You can only assign special roles that your vendor organization has been granted permission for at each site.
Allows personnel to access security console features including:
Allows personnel to access maintenance features including:
You can only assign special roles that your vendor organization has been granted permission for at each site. Site administrators determine which special roles your vendor organization can assign based on the services you provide. Attempting to assign a role you don't have permission for will result in an error.
Monitor the status of your vendor personnel through various stages:
Personnel needs to upload ID documents
ID approved, background check pending
Under review by security staff
Verification approved, can order badges
Verification rejected (personnel can appeal)